Every capability, what it actually does for you, and which plan it's part of.
Lunch rush, back-to-back tables, 2am on a Tuesday — every call gets picked up, not just the convenient ones.
Know the moment a call comes in — not the next time you happen to check your inbox.
A burst pipe and a reservation question don't deserve the same response time. Getting an instant text the moment something's urgent — not a summary hours later — is what turns a maybe-emergency into one you actually caught in time.
Pro adds severity scoring and a rationale on top of the alert, then routes it straight to whoever should handle it — not just a flag, an actual next step.
Change your hours yourself in two minutes. No calling anyone to update it.
A caller who's more comfortable in Spanish still gets handled, not routed to a dead end.
Cover more of the languages your actual callers speak, not just the two most common.
Pick Up detects and responds in whatever language the caller's already speaking — nobody has to pick a language to be understood.
Every call, written down — nothing lives only in someone's memory.
See the pattern in when you're getting missed, not just that you were.
Walk into an opening shift already knowing what happened overnight.
Everyone sees what's relevant to their role, not one shared inbox for the whole business.
When something's off with your line, you're not waiting behind everyone else.
Read exactly what was said, word for word — not a summary someone else wrote.
See the actual dollar value of what Pick Up recovered for your business, not just a call count.
Callers hear a voice your business chose — not a generic assistant.
Pick Up remembers who's called before, not just what they said this time.
The same assistant answering your phone also catches the visitors who'd rather type than call.
We'll launch a real website for your business, not just a phone concierge — larger builds may carry an additional build fee.
Pick Up can book directly on your calendar. Every appointment still needs your confirmation before it's locked in, and your client gets an automatic confirmation email the moment you approve.