Every capability, what it actually does for you, and which plan it's part of.
The calls that come in after you lock up don't have to go to voicemail anymore.
Lunch rush, back-to-back tables, 2am on a Tuesday — every call gets picked up, not just the convenient ones.
Know the moment a call comes in — not the next time you happen to check your inbox.
A burst pipe and a reservation question don't deserve the same response time. Getting an instant text the moment something's urgent — not a summary hours later — is what turns a maybe-emergency into one you actually caught in time. Elite adds smart routing on top, straight to whoever should handle it.
Change your hours yourself in two minutes. No calling anyone to update it.
A caller who's more comfortable in Spanish still gets handled, not routed to a dead end.
Cover more of the languages your actual callers speak, not just the two most common.
Claire detects and responds in whatever language the caller's already speaking — nobody has to pick a language to be understood.
Every call, written down — nothing lives only in someone's memory.
See the pattern in when you're getting missed, not just that you were.
Walk into an opening shift already knowing what happened overnight.
Everyone sees what's relevant to their role, not one shared inbox for the whole business.
When something's off with your line, you're not waiting behind everyone else.
Read exactly what was said, word for word — not a summary someone else wrote.
See the actual dollar value of what Claire recovered for your business, not just a call count.
Callers hear a voice your business chose — not a generic assistant.
Claire remembers who's called before, not just what they said this time.
The same assistant answering your phone also catches the visitors who'd rather type than call.